Working at all levels from executive management to employees. Utilizing internal cross-functional divisions and clients to effectively define and achieve strategic, HR, sales, administrative and operational objectives. Exceptional ability to introduce and streamline HR functions to attract clients / employees, improve retention and compliance rates, increase efficiency, facilitate growth and reduce costs. Flexible and resourceful, utilizing organizational, time-management and planning skills to deliver projects on time and on budget.

Core Competencies

Strategic Thinking • Leadership • Leadership Training and Development • Employee Training and Development

Change Management • Client Relations Management • Conflict Resolution • Employee Benefits • Sales Management

Regulatory Compliance • Project Management • Procedure Definition • Business Administration

Consulting Management • Strategic Communications

• Consulted with Fortune 1000 companies such as Sprint, Kraft Foods, W.W. Granger, Chicago Library System and more.
• Experienced in creating and designing requirements for internal CSR and CRM systems.
• Built HR, IT, sales, and customer service systems from 12 employees to over 120 in two years.
• Served as chief architect of all systems involved in HR training, support, and implementation.
• Process management for large corporate change program.
• Conflict resolution.
• Management training and development.

Capella University, Minneapolis, MN

PH.D. in Organization and Management, Anticipated 2013

Iowa State University, Ames, IA

Master’s Degree in Family and Consumer Science, 2011

AMERICAN INTERCONTINENTAL UNIVERSITY, Hoffman Estates, IL

Bachelor’s Degree in Accounting and Finance, 2007

4.0 GPA - Summa cum Laude 

Western International University, Phoenix, AZ

Associates Degree in Business Administration, 2006

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